Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to service@creatfunny.com
We accept Paypal and Credit/Debit Card checkout. Please note that Creatfunny does not collect your credit/debit card number or personal information when you make payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
We deliver and easy refund. Not all the companies do. Some are just blatant scams. You can feel free to ask us for more shipping info and tracking(even if you have not purchased it) and receive real update status about the order to your phone or email.
After payment, you will receive the order info from us in your inbox. You can via the link to track your order status.
We will ship the order within 1-7 working days by YunExpress, USPS, CA Post, PostNL, Royal Mail to you. Please make sure that the address you filled in is correct. (about your full address, city, state, and region if applicable.) so that you can receive your order on time.
Once you placed the order you will receive a confirmation email and tracking number within 1-7 days. If your email is incorrect / entered with an invalid email, the confirmation info will not be to your inbox. Sometimes please checks the "Spam" folder email in your inbox if need, . Please make sure your info at checkout to avoid problems. If you have not received the email, please contact us ASAP.
We will packaging your order according to the order number. Usually, your order will be packaged within 24 hours and handed over to our transportation department for international air transportation In the transportation center, once your package arrives at the transportation center and is scanned by the courier, your order status will be updated.
When your order cannot track, please contact us ASAP and send us your order number or tracking number, we will respond to you within 48 hours, and solve the issue for you.
p>ARRIVING AT INTERNATIONAL MAIL EXCHANGE STATION:

Your package arrives at the exchange and the next step begins with the airline.

DELIVERED TO AIR TRANSPORT:

Your package will begin to be transported by flight, usually this status will be updated after 1-4 working days.

REACHED THE PLACE OF ARRIVAL:

Your package arrives at your country's international mail exchange and will be delivered to you within the next few days.

If you think that the item in the order is missing/incorrect, please contact us immediately and we will resolve the issue for you. Please be sure to provide your order number and the image of the ordered item to our ( service@creatfunny.com ). When we receive the provided info, we will take 1-3 days to review your issue and will respond to you, after the results are processed to enter the next step. Note, that all dead on arrival (DOA), lost or wrong items should be reported to us within 48 hours of delivery. Be sure to check your items carefully after receiving the package, as the recipient is responsible for checking the contents of the order within the specified time window and notifying us of any problems. We will not accept it for more than 48 hours, please understand.
Send us an email! Our customer service team will be happy to help with any other question you may have! Send your name, your order number (if applicable), and question to service@creatfunny.com.
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