If you think that the item in the order is missing/incorrect, please contact us immediately and we will resolve the issue for you. Please be sure to provide your order number and the image of the ordered item to our ( email@example.com ). When we receive the provided info, we will take 1-3 days to review your issue and will respond to you, after the results are processed to enter the next step. Note, that all dead on arrival (DOA), lost or wrong items should be reported to us within 48 hours of delivery. Be sure to check your items carefully after receiving the package, as the recipient is responsible for checking the contents of the order within the specified time window and notifying us of any problems. We will not accept it for more than 48 hours, please understand.